A desktop support technician manages the laptops and computers/desktop of an organization. As a desktop support engineer, you can work as a member of a company's IT team or as a technical support company with multiple customers. Everyday tasks include solving technological problems, maintaining equipment and software, and training new users in the enterprise. Many desktop support engineers also help manage security issues with computer systems and resolve network server issues. The desktop support position requires a flexible program, the willingness to work long hours, and the ability to take on different roles when needed.
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